Kumii Support

Need help with Kumii? Have a bug report, purchase question, or feedback? Email us and we’ll get back to you.

Email support

Reach us at support@devdreams.io.

We usually reply within 1–2 business days.

01. What to include

When you write in, it helps to mention your device (iPhone or Android), the app version from Settings, and a short description of what happened. Screenshots are welcome for bugs.

02. Purchases & restores

Premium cosmetics are billed by Apple or Google. If an item you already bought is missing, try Restore Purchases in the Kumii Shop first. Still stuck? Email us with the approximate purchase date and we can help.

03. Privacy

For how Kumii handles data, see our Privacy Policy.